Privacy Policy

Last Updated: 23 February 2026

1. Introduction

No Más Rebotes provides tools and services designed to support email verification, deliverability, and business communication practices.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you access our website, create an account, or use our email verification services.

2. Our Role in Processing Data

When you visit our website or create an account, No Más Rebotes acts as a data controller in relation to personal data that we collect directly from you.

When you submit data to us in connection with your use of our Services, including for verification, analysis, or related communication support purposes, we act as a data processor on your behalf. In those cases:

  • You are the data controller of the submitted data
  • You are responsible for ensuring you have a lawful basis to process that data under applicable law
  • We process submitted data only to provide the Services in accordance with your instructions

Where we process personal data on behalf of a customer, we will direct data subject requests relating to that data to the relevant customer and provide reasonable assistance where required under applicable law.

We do not use customer-submitted data to build independent marketing databases or for unrelated commercial purposes.

3. Information We Collect

We collect personal data relating to business users, customer representatives, and individuals whose email addresses are submitted to us in connection with our Services.

Information You Provide

  • Contact information, such as name and email address
  • Business information, such as company name and role
  • Account credentials and account-related information
  • Billing and transaction information
  • Data submitted for verification or processing, which may include email addresses and related metadata
  • Communications or inquiries submitted to us

We may also collect other information that you choose to provide in connection with your use of the Services.

Payment information is processed by third-party payment processors. We do not store full credit card numbers.

Information Collected Automatically

  • IP address
  • Browser and device information
  • Usage logs
  • Date and time of access
  • API request data

Information from Third Parties

We may receive information from payment processors, analytics providers, or other service providers in connection with your use of the Services.

4. How We Use Information

We use personal data to:

  • Provide email verification and related services
  • Create and manage accounts
  • Process payments and transactions
  • Maintain platform security and system integrity
  • Detect, prevent, and investigate fraud or misuse
  • Analyze usage patterns and improve the functionality, accuracy, and reliability of our Services
  • Send service-related communications, including account updates and support messages
  • Send marketing communications where you have opted in
  • Request feedback and improve user experience
  • Publish testimonials or case studies with your consent
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims

We do not sell or rent personal data.

Where we act as a data processor, we use personal data only in accordance with our customer’s instructions.

Where applicable, we process personal data based on:

  • Contract performance, to deliver our services
  • Legitimate interests, including security and system improvement
  • Consent, for marketing communications
  • Legal obligations

6. Customer Uploaded Data

When you upload email lists:

  • Data is processed only to perform verification services
  • Data is not used for unrelated purposes
  • Data is not shared for independent marketing use

Customers remain solely responsible for ensuring compliance with applicable email and data protection laws when submitting data for verification.

Unless otherwise required under a separate written agreement, uploaded files are retained for 30 days from the date of upload unless deleted earlier by you.

7. Data Retention

Account profile information, such as contact details, company information, and account credentials, is retained while the account remains active and for up to 18 months following closure unless earlier deletion is required or requested where permitted by law.

Financial and transaction records, including billing and payment records, are retained for up to 7 years as required for tax, accounting, and regulatory compliance.

System logs and security records may be retained for a limited period consistent with security and fraud prevention purposes.

After applicable retention periods expire, data is securely deleted or anonymized in accordance with our retention practices. We may retain information longer where necessary to comply with legal obligations or to establish, exercise, or defend legal claims.

8. Data Sharing

We may share personal data with service providers that support our operations, including:

  • Hosting providers
  • Payment processors
  • Email communication tools
  • Customer support platforms

These service providers process personal data on our behalf and are required to implement appropriate security safeguards.

We may disclose personal data where required by law, regulation, or legal process, or where necessary to protect our rights, property, or safety.

A list of our key service providers may be made available upon reasonable request.

9. International Data Transfers

Personal data may be processed in Spain and other jurisdictions where our service providers operate.

Where personal data is transferred across international borders, we implement appropriate safeguards, such as standard contractual clauses or other legally recognized transfer mechanisms, where required by applicable law.

10. Security

We implement reasonable administrative, technical, and organizational safeguards appropriate to the nature of the data processed, including:

  • Encryption in transit
  • Encryption at rest
  • Role-based access controls
  • Secure hosting infrastructure

No transmission over the internet can be guaranteed to be fully secure. We encourage users to take appropriate steps to protect their account credentials.

11. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be submitted to: privacy@nomorebounces.com

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence or operation.

We will respond within the timeframe required by applicable law. We may require verification of your identity before fulfilling certain requests.

Marketing emails may be unsubscribed from using the link provided in each message.

12. Cookies and Tracking

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze traffic and usage patterns
  • Improve user experience

Some cookies are necessary for operation. Others, such as analytics cookies, may be optional depending on your location.

You can manage cookie preferences through your browser settings.

13. Children’s Privacy

Our services are intended for business use and are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, it will be deleted.

14. Complaints

If you have concerns about how we process your personal data, please contact us at privacy@nomorebounces.com .

15. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act and California Privacy Rights Act provide you with specific rights regarding your personal information.

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

  • Identifiers, including name, email address, IP address, and account login information
  • Commercial information, including billing and transaction records
  • Internet or electronic network activity information, including usage logs and device information
  • Professional or employment-related information, including company name and role
  • Inferences derived from usage data for purposes of improving our Services

We collect this information directly from you, automatically through your use of the Services, and from service providers that support our operations.

Business and Commercial Purposes for Collection

We collect and use personal information for the business purposes described in the “How We Use Information” section of this Privacy Policy, including to:

  • Provide and improve our Services
  • Process transactions
  • Maintain system integrity and security
  • Communicate with you
  • Comply with legal obligations

No Sale or Sharing of Personal Information

We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

Your California Privacy Rights

Subject to certain limitations under California law, California residents have the right to:

  • Request access to the categories and specific pieces of personal information we have collected about you
  • Request deletion of personal information we have collected from you
  • Request correction of inaccurate personal information
  • Request information about the categories of personal information disclosed to service providers for business purposes
  • Be free from discrimination for exercising privacy rights

To exercise your California privacy rights, you may submit a request by contacting us at: privacy@nomorebounces.com

We will respond to verifiable California privacy requests within 45 days, unless a lawful extension is required.

We may need to verify your identity before processing your request. If we process personal information solely as a service provider on behalf of one of our customers, we may direct your request to the relevant customer.

16. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected in the “Last Updated” date above. If changes materially affect how we process personal data, we will provide notice where required by applicable law.

17. Contact Information

If you have questions about this Privacy Policy or how we process personal data, you may contact us at:

Company Information

Legal Entity Name: No Más Rebotes Ltd
Registered Address: 33 Putnam St, Northland, Wellington 6012, New Zealand
Contact Email: privacy@nomorebounces.com
Jurisdiction: Registered in New Zealand